Building useful software for real people, and empowering the teams that make it happen

Role details to come.

Everything from product direction and design to iOS, web, and backend engineering.

Led the platform team responsible for the core services and integrations behind the Hollywood Casino and theScore BET digital casino experiences.

• Unified 16 remote developers across three teams and multiple countries into a single platform organization with a clear vision, keeping 100% retention.
• Drove adoption of Claude Code across every developer through pilot projects, pairing, and delivery metrics, and used it to speed several key initiatives.
• Grew daily active users by shipping engagement drivers like Bonus Spins, DropZone Jackpots, and tournament leaderboards.
• Launched in multiple US states and Canadian provinces while keeping the platform compliant in each jurisdiction.

Led the 16-person remote team building and scaling the apps and services that fulfill every customer order worldwide, and owned its three-year product and technical roadmap alongside product leaders.

• Cut average order delivery time from 10 days to 3 by redesigning fulfillment around inventory rather than cross-docking (the Flex program).
• Reduced product loss and shrinkage by 90% by rolling a new warehouse-management platform out to every facility worldwide.
• Automated 68% of unnecessary manual work with guided-workflow web apps and event-driven services; improved seller-fraud detection by 32% with predictive models.
• Maintained 94% retention and designed onboarding that had every new hire shipping code within five days.
• Launched express fulfillment and third-party logistics facility types for high-velocity markets, alongside the existing network of cross-dock verification centers and retail locations.
• Enabled a new 14-day buyer return policy by building reverse-logistics capabilities: automated data-driven verification, condition grading, and disposal or resale of returned products.

A hybrid people-and-technical role leading two teams responsible for optimizing shipments, tracking inventory, and fulfilling orders.

• Ran the analysis, vendor selection, process design, and proof of concept that became the StockX warehouse-management platform (WMS).
• Delivered a cloud printing platform to every warehouse, cutting P90 print latency below one second.
• Replaced a legacy UPS integration with a new transportation-management platform, improving tracking accuracy and cutting last-mile cost by 30%.

Technical lead on the cross-functional team building the internal tooling used by business and warehouse staff across the global distribution network.

• Reduced canceled orders by 62% with an automated order-recovery system that re-pairs buyers with a new seller at no cost.
• Built the personal-data removal tool that automated GDPR and CCPA requests, turning a slow, manual process into a fast, repeatable one.

Developed and maintained the web applications and services behind Bankrate.com, with a focus on performance, security, and standards.

• Designed and led the migration of all content to a new CMS using the strangler pattern and Fastly routing.
• Rebuilt the legacy financial calculators in Vue.js, A/B tested variations, and improved conversion.
• Introduced modern CI, moved the hybrid-cloud infrastructure to Terraform, and mentored junior engineers.

Founding member of the team that built the frameworks, libraries, and platforms other engineering teams used to develop, deploy, configure, and test software on their own.

• Built and supported HAL 9000, the internal CI, testing, deployment, and release platform used by every engineering team.
• Provided professional services to other engineering teams: proof-of-concept implementations, recommendations, standards, and best practices.
• Researched and evaluated new technologies, standards, and methodologies to turn them into mature, usable libraries, tooling, and recommendations.

Built features in MyQL, the Quicken Loans customer portal, that let customers provide information, upload documents, choose a mortgage product, and track their application.

Owned architecture, development, and maintenance of web applications and services used by merchants and support teams.

• Built PayAnywhere Inside, the merchant portal for account management, transaction history, and reporting.
• Designed the OAuth-based unified login platform and migrated merchants onto it.
• Worked directly with business stakeholders to deliver time-critical solutions in a fast-moving agile environment.
• Protected customer data through security best practices for storing and transmitting personal and financial information.

Supported the department’s faculty, staff, and students, and built the web applications their research and business needed.

• Planned and built web applications with faculty and staff to meet departmental business and research needs.
• Provided software, hardware, and network support to faculty, staff, and students; diagnosed and repaired Windows, Mac, and Linux systems.
• Trained, managed, and scheduled the department’s student employees.

Designed, set up, and ran audio and video systems for weddings, conferences, concerts, and theatrical productions.

Maintained the department computing labs and performed Dell in-warranty repairs on workstations, servers, and laptops.

Maintained network services and computer labs, diagnosed and repaired workstations, and provided technical support to staff and students.